1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Contact information (email address, phone number)

• Mobile phone number when you opt in for SMS/MMS messages

• Any other information you choose to provide when communicating with us

We may also automatically collect usage information through cookies and similar technologies when you visit our website, including device and log data. SpringMill Property Management

2. How We Use Your Information

We use the information we collect for purposes including:

• Sending the SMS/MMS messages you’ve consented to receive

• Providing customer support

• Improving our services and communications

• Verifying identity when necessary

We will not use your information for purposes unrelated to those for which it was collected unless we have your consent. Spring Mill Property Management

3. How We Share Your Information

By providing your mobile phone number and opting in, you consent to receive SMS and/or MMS messages from SpringMill Property Management. These may include property management updates, rent notifications, maintenance alerts, service reminders, account messages, or other communications you’ve opted to receive. SpringMill Property Management

Message frequency varies based on account activity (typically 1–4 messages per month). Message & data rates may apply.

You understand that consent to receive messages is not a condition of purchasing any goods or services. SpringMill Property Management

4. Data Sharing and Marketing

We do not sell, rent, or share your mobile phone number or SMS/MMS opt-in information with third parties for marketing or promotional purposes.

We may share your information only with:

• Service providers who assist in delivering SMS/MMS messages or supporting communications

• Legal authorities, if required by law or legal process

All service providers are required to maintain the confidentiality and security of your information.

SpringMill Property Management

5. Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive recurring automated or manual messages. SpringMill Property Management.

6. Opt-Out Instructions

You may opt out of receiving SMS/MMS messages at any time:

• Reply STOP to any message we send

• Contact us directly at management@springmillpm.com

After opting out, you may receive one confirmation message indicating that you have been unsubscribed and no further messages will be sent. SpringMill Property Management