SMS Texting Consent & Privacy Policy

Your privacy is important to us. This SMS Texting Consent & Privacy Policy explains how we collect, use, store, and protect the information you provide when opting in to receive SMS or MMS messages from us

Privacy Policy for Website Visitors

For full details on how we collect and use information on our website (including cookies, analytics, and form submissions), please review our full Privacy Policy:

1. Consent to Receive SMS/MMS Messages

By providing your mobile phone number and opting in through our website, online forms, paper forms, or other communication channels, you consent to receive SMS and/or MMS messages from us.

These messages may include:

  • Appointment reminders or confirmations

  • Service updates

  • Promotional or marketing messages

  • Alerts and notifications

  • Customer support or follow‑up messages

  • Your consent to receive text messages is not a condition of purchasing any goods or services.

    2. How We Collect Your Information

We may collect your mobile number and other relevant information when you:

  • Submit a form on our website

  • Opt in via a webform, social media page, or landing page

  • Text a keyword to one of our designated numbers

  • Provide your number verbally or in writing to one of our representatives

3. Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive recurring automated or manual messages.

4. Opt‑Out Instructions

You may opt out at any time. To stop receiving SMS/MMS messages:

  • Reply STOP to any message we send

  • Contact us directly at: management@springmillpm.com

    After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

    5. Data Rates & Carrier Disclaimer

    Message and data rates may apply depending on your mobile carrier plan. We are not responsible for charges imposed by your carrier. Delivery of SMS and MMS messages is subject to effective transmission by your mobile service provider and may not be available in all areas.

6. How We Use Your Information

We use your mobile phone number and any related information strictly for the purposes of:

  • Sending the messages you have consented to receive

  • Providing customer support

  • Improving our communication and service offerings

  • Verifying your identity when necessary

    We do not sell, rent, or share your phone number with third parties for marketing purposes.

7. Information Sharing

We may share information only with:

  • Service providers who assist in delivering SMS/MMS messages

  • Legal authorities if required to comply with law, regulation, or a valid legal process

All service providers must maintain the confidentiality and security of your information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or wireless network is 100% secure. You acknowledge and agree that we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for SMS messaging at any time

  • Request details about how your data is used

To make such a request, contact us at management@springmillpm.com

11. Changes to This SMS Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our SMS services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this SMS Texting Consent & Privacy Policy, contact us at:

Spring Mill Property Management

3697 Darlene Ct, Aurora, IL. 60504

management@springmillpm.com

(630)426-3304